Verifone VX570 Reference Manual
No. The New York State Medicaid POS device is to be used solely for NYS Medicaid transactions. At no time is the New York State Medicaid POS device to be loaded with NYS Medicaid software and any credit card software simultaneously.
Contact the Call Center at (800) 343-9000, option 2 to open a trouble ticket. A POS Administrator will mark the device as lost or stolen in the system. The device warranty does not cover lost or stolen terminals so no refund will be given. However, if someone uses the device after reported missing, it will instruct them to contact the Call Center. The Call Center will notify the user that the device is lost or stolen and attempt to retrieve it.