Manual Ingenico iCT250

In the Vend Sell Screen:

• Add your items to the sale
• Click 'Pay.'
• Choose 'Moneris.'
• Vend will show 'Follow the instructions on the terminal to process the transaction.'
• The payment terminal will show the amount to pay.
• Your customer can then tap, swipe, or insert their card to complete payment.
• Vend will show you whether the transaction is accepted or declined and the receipt for payment will print on the terminal.
• If you need to cancel the payment, this must be done at the terminal.

If the customer's card is only able to be authorised for part of the amount due (e.g.. a preloaded credit card) the terminal will ask for additional payment and a second card may be used. Both payments will be received and stored by Vend in the history for your records.

Processing a refund

Once you've selected Moneris as the return type, the transaction will be sent to the terminal.A manager will need to swipe the administrative card first to approve the refund; then you will be asked to enter the authorization number from the original receipt to link both payments together.

Troubleshooting

Help I'm out of paper!I've lost internet access, can I still run a transaction?The Ingenico iCT250 terminal may be set up with a phone line fail-over if you have a traditional phone line available in your store, please contact Moneris support to verify that this is available and set up on your terminal.