Lightspeed POS manual

You can set up payment processing on Lightspeed Retail with our integrated payment processors. If you’re using a non-integrated processor, you don’t need to do this procedure.Important: You must have an account with your payment processor, and the payment processing hardware connected and installed before configuring payment processing.

What you need to get started

To set up integrated payment processing in Lightspeed Retail, you need these POS credentials from your merchant payment provider. You can get them from your payment processor account, or you can contact your payment processor.
Cayan
Element Payment Services
  • Acceptor ID
  • Account Token
  • Account ID
  • Terminal ID
Mercury Payment Services
  • Swiped Entry ID
  • Swiped Entry Password
  • Manual Entry ID
  • Manual Entry Password
  1. On the Main Menu click Settings > Shop Setup. For multi-store accounts, you must set payment integration for each shop separately. Click the shop you want to set up payment integration for.
  2. Click the Credit Card link.
  3. Select the Gateway Type from the list.
  4. Click Save to display the options for the gateway type.
  5. Select Active/Enabled.
  6. Enter the data for the gateway provider.
  7. Under Options enable Allow Credits if you want to be able to make a refund to a credit or debit card if a customer doesn't have a sales invoice.
    Note: When you do this type of refund, you must swipe the card for the refund to take effect. Manually entering credit or debit card numbers is not supported.
  8. Under Credit Card Payment Types, for each of the credit and debit card types, select how the corresponding card type will appear on invoices and sales reports. For example, if you created a custom Visa payment type, selecting it from the Visa list will mark all Visa sales as "Visa". If you want to change the names for cards in Credit Card Payment Types, you have to have set up the credit card payment type in Settings > Payment Types, so the Credit/Debit button appears in Lightspeed Retail.
  9. Click Save Changes.
  10. If you have a multi-store account, repeat steps 2 - 9 to configure payment processing for another shop.

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