Verifone VX 520 Operating manual

Help Using Verifone VX 520

Select a location for the terminal near a power outlet and an Internet router, modem or wall jack that is convenient for the operator and offers adequate ventilation and protection for the equipment.
If you are connecting your terminal to a telephone line, plug one end of a standard telephone cord into the phone port on the terminal and the other end into your telephone wall jack. Note: For optimal performance, we suggest using the provided phone cable on a dedicated phone line, and not connecting through a splitter.
If you are going to use an Internet connection, plug one end of an Ethernet cable into the terminal's Ethernet port, which may be labeled as "ETH" or "10Base-T." These cables are very common and are technically named "Cat5 cables." Plug the other end into your router, modem or Ethernet wall jack. Note: You can connect both Internet and phone cables to the terminal, so that your terminal can automatically switch over if you ever suffer from Internet connectivity problems.
Make sure that one end of the power cord is plugged into the adapter and then plug the other end into an indoor outlet.
Attach the small plug on the adapter cord to the power port on the rear of the terminal.

Press the [F2] key to initiate a sale transaction.
Key in the amount of the sale and press the green Enter [O] key in the lower right-hand corner of keypad.
You or your customer can enter the payment method.

Payment Processing Methods:

Insert - if the customer has an EMV chip card, and your terminal is enabled to accept EMV transactions, then the customer should insert their card into the terminal's chip card slot, which is on the front of the terminal, beneath the colored keys.
Swipe – the customer can swipe their card down the magnetic-stripe reader on the terminal's right side.
Tap (optional) – if the customer has a contactless payment instrument, such as a contactless card or a mobile wallet on a smart phone, then they should tap or wave it directly over the terminal's display screen.
Manual Entry – you can key the card number into the machine in the event that the card or terminal does not accept the other transmission methods, however, this could cause the transaction to downgrade and incur a higher interchange fee. Learn more about interchange here.

Note: steps may differ slightly if you're using a separate PIN pad with your terminal