Westpac EFTPOS user Manual
The machine must be charged for 4 hours. It will have 3 power bars on the left hand side when the terminal is fully charged.
The machine is not responding or is frozen, or the screen is displaying NPO or an invalid character
Check that the power cable is connected correctly.
You can do this by:
- Removing the power cable
- Reconnecting the power cable after 10 seconds.
The printer is not printing correctly
Printing problems include:
Carry out the following checks:
There is a GPRS error or there is no network
Carry out the following steps:
- Re-insert the battery
- Power on the machine by holding down the green enter key for Extra Mobile and blue enter key for Professional Mobile.